•Job Characteristics Model (JCM)
–Hackman and Oldham’s
concept that any job can be described through five core job dimensions:
•Skill
variety – Requirements for
different tasks in the job.
•Task
identity – Completion of a
whole piece of work.
•Task
significance –
The job’s impact on others.
•Autonomy – Level of
discretion in decision making.
•Feedback – Amount of direct
and clear information on performance.
–The way elements in a
job are organized (job design) impacts motivation, satisfaction and performance.
The
Job Characteristics Model
Core job dimensions
affect
→ Critical Psychological States, which affect
→
Personal and Work Outcomes
Employee growth-need
strength moderates the relationships.
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