Job Satisfaction

•Job Satisfaction

•One of the primary job attitudes measured.

–Broad term involving a complex individual summation of a number of discrete job elements.

•How to measure?

–Single global rating (one question/one answer) - Best

–Summation score (many questions/one average) - OK

•Are people satisfied in their jobs?

–In the U. S., yes, but the level appears to be dropping.

–Results depend on how job satisfaction is measured.

–Pay and promotion are the most problematic elements.

(See Exhibit 3-2)

•Causes of Job Satisfaction

•Pay influences job satisfaction only to a point.

–After about $40,000 a year (in the U. S.), there is no relationship between amount of pay and job satisfaction.

–Money may bring happiness, but not necessarily job satisfaction.

•Personality can influence job satisfaction.

–Negative people are usually not satisfied with their jobs.

–Those with positive core self-evaluation are more satisfied with their jobs.

(Exhibit 3-3)

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