•Three Individual Variables:
–Ability
•Directly influences employee’s level of performance
•Managers need to focus on ability in selection, promotion, and transfer.
•Fine-tune job to fit incumbent’s abilities.
–Biographical Characteristics
•Should not be used in management decisions: possible source of bias.
–Learning
•Observable change in behavior = learning.
•Reinforcement works better than punishment.
•Intellectual Abilities
–Structures and
measures of intelligence generalize across cultures.
•Biographical Characteristics
–Not much evidence on
the global relevance of the relationships described in this chapter.
–Countries do vary
dramatically in their biographical composition.
•Learning
–Again, not much
evidence currently exists – we cannot generalize at this point.
No comments:
Post a Comment